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admissions officer

  • Education
  • Guildford
  • Up to £24000 per annum
  • Permanent
  • Full Time
  • 250575
  • 13 Jul 2018
  1. Jobs in Surrey from Office Angels
  2. Office Angels
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Admissions Officer



Free parking and 30 days annual leave!

Do you have excellent Customer Service skills and professionalism?

Are you used to dealing with customers face to face, via email, phone and social media?

Do you have a background working in higher education and/or passionate about supporting students?

Do you thrive in a target focused environment with large volumes of work?


* Handling all admission enquiries and applications via telephone, email and social media
* Ensuring course pipelines are accurate and in accordance with strict service level agreement guidelines
* Loading applications data and processing all decisions into a bespoke system for the rest of the team to access
* Reviewing all applications to ensure they meet criteria against a timeline
* Dealing with students requests to cancel, transfer or defer
* Involvement with IT projects to assist with requirements and testing
* Liaising with external partnerships
* Ensuring all sponsored students are identified and invoiced accordingly as well as exemption requests
* Identify and recommend the update of policies and procedures within the Admissions department as well as gaining a full understanding of the student admissions cycle
* Assist in the planning of the annual Clearing event


* Administrative and analytical skills
* Ability to work to targets
* Excellent team player
* Customer Service experience
* Positive and enthusiastic
* GCSE English and Maths
* A Level standard education
* Ability to work flexible hours if required

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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