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switchboard/reception

  • Administrative
  • Reigate
  • £7.50 - £8 per hour
  • Temporary
  • Full Time
  • HFSPS021
  • 16 May 2018
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Switchboard Operator

On-going Temporary | Reigate | £8ph

We currently have an exciting opportunity for motivated, customer focused individual to work with our forward thinking technology company based in Reigate.

Responsibilities

* Answering and connecting calls using a computerised switchboard system
* Transferring calls to the correct person from the main switchboard
* First point of contact for incoming telephone calls and service requests received by telephone
* Sort and dispatch calls to relevant departments
* Prioritise urgent jobs
* Escalate any complaints as required and support continuous improvement
* Ad hoc administration duties
* Handling queries and requests for information from customers and clients
* Taking and relaying messages
* Delivering excellent customer service with a professional approach



Ideal Candidate

* Experience of working within a busy switchboard system
* Computer literate
* Good telephone mannerism
* Great communication skills
* Excellent customer service skills
* Flexible





We are looking for someone to start as soon as possible so please do not hesitate to apply or call us on 01293 539000 if you have any questions.

Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions.

Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying you will register as a candidate with Office Angels. Our Privacy Statement explains how we will use your information.

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