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service advisor

  • Customer Service
  • Camberley
  • £24000 - £26000 per annum
  • Permanent
  • Full Time
  • GF160518p
  • 16 May 2018
  1. Jobs in Surrey from Office Angels
  2. Office Angels
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Our Client are currently looking for a Service Advisor.

The Ideal candidate will have experience as a Service Advisor and experience in the motor industry as well as excellent customer service skills.

Key duties will include:

* Building a rapport with customers, offering them the benefit of your knowledge identifying their needs and giving clear and accurate estimates of the costs and timescales involved.
* Scheduling jobs into the workshop, taking into account the complexity of the work and the availability of parts and arranging a loan car if required
* Keeping customers informed of the progress of work through to completion.
* Greeting customers in a timely and friendly manner
* Determining vehicle needs based on customer information and a vehicle walk-around
* Producing repair orders for customers with full transparency including cost and time estimates
* Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
* Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed

So if you enjoy working in a busy environment alongside a well established and hard working team, and have the experience we are looking for please apply.

By applying you will register as a candidate with Office Angels. Our Privacy Statement explains how we will use your information.

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